Why Hospitals are Investing In ERP Healthcare Softwares – 2021 Guide

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With the rise of digitization and globalization in the healthcare industry, hospitals make use of ERP Healthcare to achieve better efficiency, productivity, and management. This helps healthcare businesses to stay competitive in the market, reduce operational costs, provide quality assured services, and maintain ease in management.

What Is ERP?

ERP refers to Enterprise Resource Planning. The concept of ERP usage in businesses has continued for many decades. The latest ERP solution for businesses right now is ERP Software.

An ERP Software is responsible for creating ease in the management of a business. It is typically made up of different modules that are needed for a business. Cumulatively, it ensures better communication within the business and aiding in good decision making for the success of the business.

The major changes a business experiences after ERP implementation are increased efficiency, productivity, and reduced costs.

Benefits of Using a Good ERP

An ERP software mainly works on three aspects of a business: 

  1. Firstly, it provides complete control opportunities for management, such that daily operations can be carried out at maximum efficiency. This includes control over inventory, personnel, stakeholders, investments, and assets of a business.
  2. Secondly, ERP software creates a database hub. This means modern ERP solutions store all management and financial information of a business in a single hub of storage. This provides the opportunity for ease of access to multiple users within a business. Communications throughout the hierarchy of a business are smoothed out and carried out efficiently without any barriers. This helps the productive capacity of a business significantly. 
  3. Thirdly, ERP software takes responsibility for a business’ financial management. All businesses’ rely on finance, and one of the most common inventive for businesses is profitability. With good ERP integration, a business can maintain financial records of day to day operations without any hassle. This, in turn, helps generate useful financial reports for business owners for important decision making in the future. 

Additionally, this also includes operating a company’s payroll and all aspects of Human Resource management.

Need For a Good ERP Healthcare Software

Healthcare departments are one of the busiest business entities where proper management and operational smoothness can be a very difficult task to maintain. 

A typical healthcare entity’s duties span from catering to hundreds, if not thousands, of patients every day, managing doctors and nurses shifts, keeping updated records of patients progress, creating a smooth communication channel between the departments within, issuing authorized prescriptions, and medical procedures, and much more!

Managing all these operations as a daily task can be an almost impossible task to do without being aided by professional help. This professional help refers to the need for a good ERP for Hospitals.

In this day and age, succeeding businesses rely significantly on digitalization to achieve automation of processes for efficiency. Similarly, healthcare departments use ERP Healthcare to retain their competitiveness. 

How Hospitals Benefit from ERP Healthcare

The main operations of a typical hospital that are eased with ERP Healthcare are Financial Accounting, Inventory Management, Customer Relationship Management, and Human Resource Management. 

However, practically, hospitals operate in various ways. The core services of hospitals may vary, which is why good ERP software has the option of modules integrations. These ERP providers create customized ERPs specifically tailored to the needs of the business. 

Overall, the main benefits that arise with ERP Healthcare Implementation are reduced costs, better services, and easy management. 

Departmental Integration

Hospitals operate with multiple departments. All of these departments remain active throughout the day to day operations, and these departments are interdependent.. 

Typically, these include OPD, Operation Theater, Emergency, Laboratory, Radiology, Pharmacy, Specialized Depts. (Urology, Cardiology, Psychology etc.), and Patient Wards. 

Because these departments are interdependent, they work on the basis of information received from other departments. For example, the Laboratory Department needs information from the OPD Department to process a patient. 

This brings a need for proper and efficient communication between departments. This needs to be quick as healthcare departments deal with multiple emergencies on a normal day. A cloud ERP for healthcare provides information to these departments electronically and updates the database as per Real Time. 

For example, the minute the OPD Department generates a lab prescription for a patient using ERP, the Laboratory personnel can access it at the same time.

Human Resource Management

Hospitals deal with large personnel hired in a business. This personnel is mainly made up of administrative employees and operational employees.

Administrative employees are easier to manage as their work revolves around a single place, and isn’t mostly operated 24/7.

The operational employees to the doctors and nurses on duty. These employees are difficult to manage as they cover a big ground for hospitals, constantly moving around from departments, and are operable 24/7. These doctors and nurses are also required at different places on an urgent basis in case of an emergency.

With Healthcare ERP, both of these Human Resources for a hospital are kept on track easily. As doctors and nurses can have different responsibilities each day, ERP helps the whole staff know where they are required. 

The database of ERP can inform the respective staff to carry out their operations as well, for example, showing medical records for patients in a ward that a doctor needs to check on.

Additionally, the human resource department is helped with a payroll module to easily adjust payment procedures as per the personnel’s shifts, timings, leaves, etc.

Patient Profiling

Patients are the main customers of a healthcare department. A hospital relies on good relationships with these patients to make their business the preferred choice for any care that a patient may need later on.

A typical patient’s behaviour normally comprises of visiting the same hospital for any medical issue. This is made possible only when hospitals provide quality assured services. 

To achieve this level of customer satisfaction, ERP Healthcare brings ease to inpatient data gathering for hospitals.

In any healthcare department, a patient’s treatment can not start without knowing their medical history. Even if it is an emergency, medical history is needed for doctors to know what procedures can be done on the patient.

With ERP Healthcare, each patient can have their own database that shows the entire history of their relationship with the hospital. This will show all medical records and will be electronically stored, so there is no risk of losing data. Upon revisits, patients can be catered without wasting any time on tracking the patient’s medical history.

5 Reasons Why Healthcare Departments are Implementing ERP Healthcare Right Now!

With many benefits attached to ERP Healthcare, hospitals need to take the right step for ERP Implementation as soon as possible. 

Here are the main reasons why you should go for ERP Healthcare Implementation right now:

Survival in the Healthcare Industry

As the well-being of a country’s population depends directly on hospital services, healthcare departments have a big responsibility for polishing their services to be of the best help for customers.

If a hospital fails to achieve this, the industrial competition will automatically drive the business out of the market.

Especially in 2021, when most businesses have shifted towards technological improvements, equipping ERP Healthcare can help your business retain its competitiveness and succeed in the healthcare industry.

Better Patient Care

With Patient Profiling and better personnel management, patients can be ensured with quality services. Any emergency can be treated with utmost importance through fast and smooth communication between departments and the personnel involved.

Modern Cloud ERP Healthcare even provide patients access to their medical records secured in the hospital’s ERP. This can be accessed by the patient remotely at any time and can help them make better informed and timely decisions.

Business Intelligence

ERP Healthcare features useful decision-making tools for a business’ management. Hospitals, much like other businesses, need to be intelligent in managing and running their business.

For-Profit Organizations need to satisfy their shareholders for efficiency, while NPOs need to have proper financial management to ensure sustainability.

A good reporting module in ERP Healthcare can generate helpful reports that help businesses know their business performance and position which helps them with professional and productive decision making.

Cost Reduction

ERP Healthcare not only helps your business with the automation of processes but also helps your operations run at a lower cost than before. This ensures efficiency, productivity, and cost benefit. 

Using healthcare ERP, the shared database can help business operations run smoother. Additionally, a good ERP healthcare featuring intelligent modules helps your business cut its costs down. 

The full capacity Payroll and Accounting Modules, especially, create a big lack for hiring big employee lines needed in these respective departments. 

Inventory Management

The healthcare department has most of its jobs that are needed to be done crucially, with utmost care. Much like proper staff management is a need in hospitals, as in a normal working routine, many emergencies related to patients are expected, proper inventory management is also of significant importance. 

Moreover, hospitals deal with a very large basket of inventory that they need. From many types of Pharmacy requirements to Canteens, all departments need to be properly stocked as many lives are dependent on its efficiency.

With ERP Healthcare, this hectic work of supervising and managing is eased out. The database can be used by every department which can input their inventory movements. These movements are shown to the authorized personnel. This creates a smooth flow of information leading to efficient inventory purchasing.

Moreover, each department can also generate featureful reports such as Stock In Hand Report or Inventory In/Out Report, to get a better understanding. 

Conclusion – The First Steps To ERP Implementation

The ERP Healthcare Software not only helps the business with better productivity, cost management, stakeholder management, and operations supervision but also takes the stress off of worrying about these matters. 

With a successful ERP Implementation, a hospital can focus better on polishing their service to be better and retain success in their markets. 

Having all these benefits attached to it, registering for an ERP Implementation is the best sounding decision for healthcare departments. 

Some popular ERP Software also provides options for trying out a Free Online Demo to get the hang of what it’s like to use an ERP.

Once you’ve decided to make the right decision, here is what you need to do:

  • Call your preferred ERP provider and schedule an ERP Implementation Plan.
  • With proper communication about each parties’ availability and need, a framework can be made which follows a successful ERP Implementation. 
  • This Implementation Plan will include hours for training and demo to the personnel at your work.